Cross-country migration
Migrate Microsoft 365 from another country to the UAE, taking regulatory requirements into account and ensuring compliance.
Procurement
Source and order all IT hardware and software.
Identity and device security
Create Azure Active Directory and Microsoft Intune for endpoints, with SharePoint, BitLocker, multi-factor authentication, re-authentication and other security features.
Network set-up
Set up the office network, server, laptops and IP phones so that everything runs smoothly and end users can work efficiently and securely.
Conference room
Set up the conference room with hardware and a booking solution.
Access control
Install and configure access control with face recognition.
Documentation
Update documentation covering configurations, changes and troubleshooting procedures, and maintain an inventory of hardware and software assets.
Training and education
Educate non-IT users on operating system updates, new Microsoft application features, and IT and cyber security best practices.
Managed cyber security
Run a full managed security stack: endpoint detection and response (EDR) and antivirus on every device, endpoint security posture management (ESPM), identity threat detection and response (ITDR), a SIEM that collects and analyses security logs, and cyber security awareness training (CSAT) for every member of staff.
Service desk (ITSM)
Log, track and report every request and incident through our ITSM service desk, so the firm has a clear record of how its IT is supported and changed.